Refund policy

Refund Policy

All Sales Are Final

Due to the nature of our products, we do not offer refunds, returns, or exchanges on:

• Hair bundles
• Closures
• Frontals
• Wigs
• Custom orders

All sales are final. Please review your order carefully before completing your purchase.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once processing has begun, orders cannot be canceled. To request a cancellation, please contact us immediately at krownedbykee@gmail.com.

Incorrect or Damaged Orders

If you receive the wrong item or your order arrives damaged, please contact us within 48 hours of delivery at krownedbykee@gmail.com.

Please include:

• Your order number
• Photos of the item received
• A brief description of the issue

We will work to make it right as quickly as possible.